◆  988wn is strictly for users aged 21 and above. Gambling can be addictive — please play responsibly.  ◆
Player Protection

Responsible Gaming
at 988wn

At 988wn, we believe that entertainment should never come at the cost of your wellbeing. Our responsible gaming framework gives every player in Pakistan the tools, knowledge, and support they need to stay in control — so that gaming remains a source of fun, not stress.

21+
Age Minimum
24/7
Support Available
5
Protection Tools
0
Tolerance for Underage Play

Player Protection Tools on 988wn

Every 988wn player in Pakistan — whether you are in Karachi, Lahore, Islamabad, or Faisalabad — has access to a full suite of responsible gaming controls, available directly from your account dashboard.

Deposit Limits

Set a daily, weekly, or monthly deposit cap in PKR directly from your account settings. Once a limit is set, it takes effect immediately and cannot be raised without a mandatory cooling-off period — protecting you from impulse decisions.

Session Time Limits

Define how long you can stay active in a single gaming session. When your set time is reached, 988wn will automatically alert you and, if configured, log you out — keeping your play measured and intentional.

Loss Limits

Place a firm ceiling on how much you are willing to lose within a given period. Once your loss limit is reached, your account will be paused for that period. This tool is one of the most effective ways to prevent chasing losses.

Reality Check Reminders

Enable on-screen pop-up reminders at intervals of your choosing — every 30, 60, or 90 minutes. Each reminder shows how long you have been playing and how much you have wagered, helping you stay grounded in the moment.

Cool-Off Period

Need a short break without fully closing your account? A cool-off period suspends your 988wn account for a defined number of days — from 24 hours up to 6 weeks. During this time, deposits and gameplay are disabled.

Self-Exclusion

If you feel gambling is negatively affecting your life, self-exclusion permanently or indefinitely closes your 988wn account. This is the most serious tool available and is designed for players who need a full stop — no exceptions, no override.

Strictly 21 and Above

988wn operates under a strict minimum age policy. No person under the age of 21 years is permitted to register, deposit, play, or receive bonuses on the platform — full stop. This is not simply a terms clause: it is enforced through mandatory Know Your Customer (KYC) verification on every single account.

During the KYC process, every player is required to submit a valid government-issued identity document — a CNIC, passport, or equivalent — to confirm their age and identity before any withdrawal is processed. Accounts found to belong to persons under 21 are immediately suspended and all associated funds are held pending review.

We strongly encourage parents and guardians across Pakistan to make use of parental control software to prevent underage access to online gaming platforms. If you believe a minor has registered or is actively using a 988wn account, please report it immediately to our support team.

Reporting underage activity: Email [email protected] with the subject line "Underage Account Report". Our compliance team treats all such reports as high priority and will investigate within 24 hours.

21+

Why We Enforce 21+

  • Gambling carries financial risk. Adults aged 21 and above have the maturity to make informed decisions about discretionary spending and risk tolerance.
  • Problem gambling patterns develop more easily in younger individuals. A higher age threshold provides an additional layer of protection for vulnerable age groups.
  • 988wn's international gaming licence mandates strict age verification as a condition of operation. Compliance is non-negotiable and audited regularly.
  • Protecting minors is a shared responsibility between 988wn, parents, guardians, and the broader community. We take our part in that responsibility seriously.

How to Exclude Yourself from 988wn

Self-exclusion is the most powerful responsible gaming tool 988wn offers. If you have reached a point where you feel gambling is no longer something you can manage in a controlled way, we want to make the exclusion process as simple, fast, and barrier-free as possible.

Once a self-exclusion request is submitted, 988wn will close your account within 24 hours, suspend all active bonuses, and ensure no future marketing communications are sent to you. Exclusions can be requested for a defined period (minimum 6 months) or permanently with no end date.

Important: During a self-exclusion period, 988wn will not accept any re-registration attempts from the same individual. If you attempt to create a new account during your exclusion period, it will be closed as soon as it is identified.

Step-by-Step Exclusion Process

01
Log in to Your 988wn Account

Access your account dashboard via the 988wn Login page. If you are unable to log in, contact our support team directly via live chat or email — we will handle the exclusion request manually on your behalf.

02
Navigate to Responsible Gaming Settings

Inside your account dashboard, go to Account Settings and select the Responsible Gaming tab. You will find all available player protection tools, including deposit limits, cool-off periods, and self-exclusion, in one place.

03
Select Self-Exclusion and Choose Duration

Choose your preferred exclusion duration — 6 months, 1 year, 2 years, 5 years, or permanent. We recommend selecting the longest period you feel comfortable with. You can always contact us later to discuss extension if needed.

04
Confirm Your Request

Review the exclusion terms and confirm your request. You will receive an email acknowledgement from 988wn within a few hours confirming that your exclusion is active and your account has been closed.

05
Seek Additional Support If Needed

Self-exclusion is a brave first step, but if you are dealing with problem gambling, professional support makes a real difference. Our support team can point you toward appropriate resources and guidance available in Pakistan.

Is Your Gaming Still Under Control?

Responsible gaming starts with honest self-reflection. The following questions are adapted from widely-used problem gambling screening tools. They are not a clinical diagnosis — but they can be a useful signal that it may be time to pause and seek support.

If you answer "yes" to three or more of the questions on the right, we genuinely encourage you to reach out to our support team or take advantage of 988wn's self-exclusion and limit-setting tools. There is no shame in asking for help — it is the responsible thing to do.

Remember: gambling on 988wn should feel like entertainment, not an obligation. If it stops feeling that way, that is an important sign worth paying attention to.

  Self-Assessment Questions

Have you ever spent more money gambling than you originally planned to in a single session?

Have you ever borrowed money, sold possessions, or used bill money in order to fund gambling?

Do you find yourself thinking about gambling frequently — planning your next session or replaying previous ones?

Have you tried to cut back on gambling but found it difficult or impossible to stick to your own rules?

Have you ever gambled to escape stress, anxiety, loneliness, or other difficult emotions?

Has gambling caused conflict with family members, friends, or colleagues — or have you hidden your gambling from people close to you?

After losing money, do you feel a strong urge to return and win it back immediately?

  If 3 or more apply to you: Please contact the 988wn support team at [email protected] or use our self-exclusion tool. You do not have to manage this alone.

988wn Responsible Gaming Limits at a Glance

Tool Duration Options Takes Effect Can Be Increased Status
Deposit Limit Daily / Weekly / Monthly Immediately After 7-day cooling-off period Active
Loss Limit Daily / Weekly / Monthly Immediately After 7-day cooling-off period Active
Session Time Limit Per session (custom minutes) Next session Any time Active
Reality Check Reminder Every 30 / 60 / 90 minutes Immediately Any time Active
Cool-Off Period 24 hrs / 7 days / 6 weeks Immediately Not until period ends Active
Self-Exclusion 6 months / 1 yr / 2 yrs / 5 yrs / Permanent Within 24 hours Not during exclusion period Active

Note: Decreasing any limit always takes effect immediately. Increasing a limit — or removing one — requires a mandatory cooling-off period to prevent impulsive changes during active play. This is by design and in your best interest.

Enjoy 988wn — On Your Own Terms

Set your limits, explore Pakistan's most complete online gaming platform, and know that 988wn's responsible gaming tools are always there when you need them. Live casino, PSL cricket betting, and top slot titles — all in a safe, controlled environment.

  21+ only  ◆  Play within your means  ◆  Tools available 24/7  ◆  988wn operates under an international gaming licence